Contact Us

🌸 Contact PetalPolly

Need help? We’ve got you 💖
At PetalPolly, your experience means everything to us. Whether you have questions about your order, sizing, or styling — our support team is here to make things easy and stress-free.

💌 Get in Touch

Customer Support Email
hello@petalpolly.com

Business Address (Office Only)
401 E Jackson St, Suite 620
Tampa, FL 33602
United States

⚠️ Important Notice (Returns)

Please note that the address listed above is NOT a return address.

👉 Returns sent to this address will not be accepted or processed.

If you wish to request a return or exchange, please contact our support team first at:
hello@petalpolly.com

Our team will provide you with the correct return instructions and return address.

⏰ Support Hours

Monday – Friday: 9:00 AM – 6:00 PM (EST)
We typically respond within 24 hours (often much sooner ✨)

💬 Before You Reach Out (Fastest Help)

To get your issue resolved quicker, please include:

  • Your Order Number
  • The email used at checkout
  • A short description of the issue
  • Photos (if applicable)

👉 This helps us resolve your issue in one response

💖 Our Promise

✔ Real human support
✔ Fast & friendly replies
✔ Fair solutions, always

🌷 Still Need Help?

Reach out anytime — we’re here for you 💕

hello@petalpolly.com